Gaining the Technology Leadership Edge, Episode #21

Nelva Lee Talks about DEI Hiring in the Tech Industry

Show Notes

About The Guest(s):

Dr. Nelva Lee is the founder and CEO of Midio Technologies, a diversity, equity, and inclusion consulting firm, and a medical and court interpreting and translating training institute. With over 20 years of experience in healthcare and 10 years in academia as an adjunct professor, Dr. Lee is an expert in creating diverse, equitable, and inclusive environments. She is also the author of several books, including “Be the Superhero of Your Story: A Personal Responsibility Development Guide.”

Summary:

Dr. Nelva Lee, founder and CEO of Midio Technologies, joins the podcast to discuss the importance of diversity, equity, and inclusion (DEI) in the workplace. She emphasizes that DEI is not just about meeting quotas or checking boxes, but about creating a culture that values and empowers all employees. Dr. Lee explains that diverse teams lead to increased creativity, productivity, and revenue growth. She also highlights the need for organizations to examine their hiring practices and address unconscious biases. Dr. Lee offers insights on how to develop a DEI strategy and create a truly inclusive environment.

Key Takeaways:

  1. Diversity, equity, and inclusion (DEI) is not just about meeting quotas, but about creating a culture that values and empowers all employees.
  2. Diverse teams lead to increased creativity, productivity, and revenue growth.
  3. Organizations need to examine their hiring practices and address unconscious biases to create a truly diverse and inclusive workforce.
  4. DEI consulting firms can provide valuable insights and guidance in developing a DEI strategy and fostering an inclusive environment.

Quotes:

  • “We can’t control circumstances. We can only control our responses to them.” – Dr. Nelva Lee
  • “If you have mature, well-connected, well-versed people with high emotional IQs, then you will be able to have a very cohesive team.” – Dr. Nelva Lee
  • “If your goal is simply to hit your numbers, you’re not going to succeed in creating a true, diverse, equitable, and inclusive environment.” – Dr. Nelva Lee
  • “We have biases that we have no idea that we have. And that is why you need an outside consultant oftentimes because they can point out things that are not even seen by your top people.” – Dr. Nelva Lee
  • “Diversity is having different people from different backgrounds, different cultures. Equity is making sure that those people have the same ability to advance. Inclusiveness is giving them a voice and a seat at the table.” – Dr. Nelva Lee

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Episode Details

Gaining the Technology Leadership Edge: A Comprehensive Guide to Diversity, Equity, and Inclusion

Welcome to Gaining the Technology Leadership Edge, a podcast for tech executives. In this episode, we have Dr. Nelva Lee, the founder and CEO of Midio Technologies, a diversity, equity, and inclusion consulting firm. Dr. Lee shares her insights on the importance of diversity in the workplace and how it can lead to better outcomes for organizations. She emphasizes the need for companies to go beyond just checking the diversity box and truly embrace the principles of equity and inclusion.

The Power of Diversity, Equity, and Inclusion

Dr. Lee begins by highlighting the impact of the pandemic on mental health, particularly among young people and early adults. She shares her personal journey of overcoming depression and PTSD, which led her to write the book “Be the Superhero of Your Story: A Personal Responsibility Development Guide.” Dr. Lee believes that equipping individuals with the tools to navigate life’s challenges is crucial, not only for personal growth but also for creating a cohesive and engaged team in the workplace.

She explains that Midio Technologies was founded to address the need for diversity, equity, and inclusion (DEI) training and consulting services. The company initially focused on providing medical interpreting and translating training but has since expanded to include DEI consulting. Dr. Lee emphasizes the importance of creating a culture that values diversity and provides equal opportunities for advancement. She believes that a truly diverse and inclusive organization leads to increased creativity, productivity, and ultimately, improved revenue.

Moving Beyond Checking the Boxes

Dr. Lee acknowledges that many companies approach DEI as a checkbox exercise, simply aiming to meet certain diversity quotas. However, she emphasizes that true diversity goes beyond numbers. It requires a commitment to understanding the importance of diversity and its benefits for the organization. Dr. Lee explains that diversity is about having people from different backgrounds and cultures, equity is about ensuring equal opportunities for advancement, and inclusion is about giving everyone a voice and a seat at the table.

She cautions against hiring for diversity without considering qualifications and fit for the role. Dr. Lee believes that hiring solely based on meeting diversity quotas can lead to tokenism and undermine the credibility of diverse employees. Instead, she encourages companies to focus on creating a culture that values diversity and fosters an inclusive environment. This involves examining hiring practices, addressing biases, and providing training to increase awareness and understanding of different perspectives.

The Role of Emotional Intelligence

Dr. Lee emphasizes the importance of emotional intelligence (EQ) in creating a diverse and inclusive workplace. She believes that individuals with high EQ are better equipped to navigate different cultures and personalities, leading to stronger teamwork and collaboration. Midio Technologies offers social mapping training to help individuals develop their EQ and understand different diverse groups. Dr. Lee believes that by increasing comfort levels and understanding, companies can create an environment where everyone feels supported and valued.

Overcoming Unconscious Bias

Dr. Lee acknowledges that biases exist, even if we are not aware of them. She believes that companies need to examine their hiring processes and preconceived biases to ensure they are not inadvertently excluding qualified candidates. Midio Technologies provides comprehensive pre-assessments to help organizations identify areas for improvement and develop strategies for creating a truly diverse and inclusive workforce.

She shares an example of a company that was specifically looking to hire Indian employees, believing that they were the most qualified for the job. However, by removing identifying information from resumes and conducting blind interviews, they were able to hire a more diverse group of candidates who brought different perspectives and skills to the team. Dr. Lee emphasizes the importance of looking beyond preconceived notions and hiring based on qualifications and fit for the role.

The Impact of Technology

Dr. Lee highlights the role of technology in perpetuating biases and the need for technology companies to take DEI seriously. She mentions the example of biased algorithms used in probation officer tracking apps, which can disproportionately impact certain communities. Dr. Lee believes that technology companies have a responsibility to ensure their products and services are inclusive and unbiased. This requires hiring diverse teams and considering the perspectives of different end users.

Conclusion and Future Outlook

In conclusion, Dr. Nelva Lee emphasizes the importance of diversity, equity, and inclusion in the workplace. She encourages companies to move beyond checking the diversity box and truly embrace the principles of equity and inclusion. By creating a culture that values diversity, providing equal opportunities for advancement, and fostering an inclusive environment, organizations can reap the benefits of increased creativity, productivity, and revenue.

Dr. Lee highlights the role of emotional intelligence in navigating diverse cultures and personalities. She emphasizes the need for companies to examine their hiring processes and address unconscious biases to ensure they are not excluding qualified candidates. Dr. Lee also emphasizes the responsibility of technology companies to ensure their products and services are inclusive and unbiased.

As we move forward, it is crucial for organizations to prioritize diversity, equity, and inclusion. By doing so, they can create a workplace that not only attracts top talent but also fosters innovation and success. Dr. Lee’s insights and expertise provide a valuable roadmap for organizations seeking to gain the technology leadership edge through diversity, equity, and inclusion.

To learn more about Dr. Nelva Lee and Mitio Technologies, visit their website at mitio.org.

Contact Information for Nelva Lee

Website: https://www.mitio.org/

Timestamp Summary
0:00:05 Introduction to the podcast and guest, Dr. Nelva Lee
0:01:49 Discussion about Dr. Lee’s book, “Be the Superhero of Your Story”
0:05:51 Overview of Midio Technologies and its services
0:08:09 Growth of DEI consulting and its importance in the workplace
0:10:58 Challenges of employees starting their own businesses
0:13:09 Importance of setting the right goals for DEI initiatives
0:14:26 Importance of diversity and creativity in tech companies
0:15:44 Difference between diversity, equity, and inclusiveness
0:16:49 Need for diverse representation in leadership positions
0:18:07 Overcoming biases in the hiring process
0:19:48 Availability of diverse and talented developers
0:20:41 Challenging biases and considering different perspectives
0:22:10 Increasing comfort level with diversity through education and training
0:23:30 Recognizing the importance of diversity for long-term success
0:25:22 Eliminating bias in hiring through blind assessments
0:27:08 Hiring based on fit for the team rather than preconceived notions
[0:27:40] Importance of getting buy-in from different parts of an organization
[0:29:11] Hiring based on gender can limit potential customers
[0:30:42] Hiring for diversity should consider qualifications and fit
[0:32:19] Adding diverse perspectives to a team leads to better outcomes
[0:34:09] Diversity improves messaging, products, and services
[0:35:47] Technology companies need to address bias in their products
[0:36:27] Contact information for consulting services at mitio.org
[0:36:54] Diversity is not about a specific type of person
[0:37:16] Closing remarks and conclusion of the podcast