Gaining the Technology Leadership Edge, Episode #84

10x Expansion: Leadership Tips from a Successful Consulting Journey

Show Notes

About the Guest(s):

Brian Walch is a seasoned executive coach and the founder of ShiftFocus, a company dedicated to empowering managers and leaders. With a strong background in software development and technology leadership, Brian’s career highlights include successfully expanding a consulting firm from 20 employees to 200 people. He has a passion for supporting managers, having spearheaded recruiting and HR initiatives and is an advocate for cultivating leadership within organizations. Brian has transitioned from his tech roots to focus on human-centric leadership development, aiming to pioneer new methodologies that focus on manager empowerment for organizational growth.

Episode Summary:

In this episode of “Gaining the Technology Leadership Edge,” host Mike engages with Brian Walch, an influential leader in executive coaching and founder of ShiftFocus. Brian shares his profound journey from leading a consulting firm in its significant growth phase, to his evolution into executive coaching after a personal reflection on career and life goals. Throughout the discussion, Brian highlights his dedication to improving how managers are supported within organizations and shares his vision of dealing with work-related challenges through human-centric leadership methodologies.

The conversation dives into Brian’s methods and philosophies around leadership development. Brian emphasizes the importance of iterative improvement and a methodology-focused approach, especially in aiding managers transitioning from individual roles to leadership positions. He stresses the need for community and connection in leadership roles, using innovative approaches to balance empathetic leadership with analytical problem-solving. This episode is laden with strategic insights and actionable advice on how organizations can effectively support their management teams by investing more in leadership development, reflecting Brian’s evidence-based approach derived from years in IT and management.

Key Takeaways:

  • Managerial Empowerment: Investing in and supporting managers is crucial for organizational culture and growth.
  • Iterative Methodologies: Applying iterative approaches learned from software development can enhance managerial efficiency.
  • Community Importance: Building and maintaining strong community ties are essential for personal and professional growth in leadership roles.
  • Leadership Development: Genuine leadership development requires combining analytical skills with empathetic, human-centered approaches.
  • Future of Coaching: The future of coaching may lean towards group or team-based methodologies to address post-COVID dynamics and maximize resource efficiency.

Notable Quotes:

  • “Managers are historically and fundamentally under supported. Investing in your managers and having them be the center of both your culture and your growth.”
  • “It’s all about doing. Smart people learn by doing, making mistakes, reflecting on those mistakes, and then doing something a little bit different over and over.”
  • “Work to be the antidote to the things that ail us.”
  • “Approaching everything with an iterative methodology, an iterative approach, is one of the biggest lessons I learned from software development.”
  • “A manager’s role is so critical, helping employees be successful but also helping the organization achieve their goals.”

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Episode Details

How Effective Leadership Can Transform Organizations: Key Insights from a Consulting Journey


Key Takeaways

  • Empowerment of Managers: Investing in managers and supporting them is crucial to cultivating a strong organizational culture and driving growth.
  • Iterative Methodology in Practice: Adopting an iterative approach in management, akin to software development practices, can foster continuous improvement and innovation.
  • Community and Connection: Building a supportive community is vital for personal and professional growth, highlighting the significance of intentional relationships in leadership development.

Transforming Consulting Firms: The Role of Leadership

In an engaging discussion with Brian Walch, we delve into the remarkable journey of transforming a small consulting firm into an organization of over 200 members. Brian, who played a pivotal role in this transformation, underscored the importance of investing in managers as a cornerstone for organizational growth.

Brian’s journey began as a software developer, soon taking a leap to Silicon Valley amid the dot-com boom. Yet, the anchoring moment of his leadership career unfolded in Anchorage, Alaska. Armed with the vision of raising his family in a unique environment and harnessing the “outsized opportunities” in Alaska, Brian embarked on growing a consultancy firm. He reflects, “As our consulting firm was… we had some really good people, and it just kept growing.”

The essence of Brian’s leadership approach lay in recognizing the often undersupported role of managers. He emphasized, “Managers are historically and fundamentally under supported. So, what I really advocate for is shifting the focus to supporting your manager, investing in your managers.” This keen focus on empowering managers catalyzed not just the expansion in staff but also the establishment of seven offices during the firm’s peak.

Driving home the significance of managerial support, Brian revealed that this empowerment is not merely about leadership roles; rather, it envisions managers as central to culture and continuous growth in any organization.

Embracing Iterative Processes for Sustainable Leadership Growth

Drawing from his rich tech background, Brian introduced a compelling analogy between software development practices and leadership. He highlighted the pivotal role of iterative processes in learning and development, both for individuals and organizations.

“The number one thing that keeps showing up… is just approaching everything with an iterative methodology, an iterative approach,” Brian remarked. Having witnessed the transition from waterfall to agile methodologies during the evolution of software development, he identified lessons directly transferrable to leadership.

This iterative mindset emphasizes reflection, adaptation, and incremental progress, eschewing substantial upfront planning for faster learning and adaptability. For managers, this translates into consistent improvement, aligning processes, and fostering a culture of innovation.

In providing concrete tools and frameworks to guide managers, Brian’s strategy not only empowers them to effectively lead themselves and their teams but also aligns personal growth with organizational objectives. Such a paradigm shift to continuous enhancement echoes the agility desired in modern organizations, ensuring that adaptability becomes second nature.

The Importance of Community and Connection in Leadership

An unexpected yet profound realization dawned upon Brian during his transition from consulting to coaching: the innate need for community and connection. Despite being immersed in people-centric roles, Brian discovered, “I need to be more deliberate about building a community.”

This commitment to fostering community presents a transformative opportunity for leaders and organizations alike. Brian’s revelation emphasizes the vitality of collaborative environments where individuals find motivation, support, and inspiration. For organizations, intentional community building can bridge gaps among employees, enhancing engagement, productivity, and mutual growth.

Further reflecting this sentiment, host Mike corroborated the importance of community, narrating his initiatives around creating spaces for connection, dialogue, and shared learning. He noted, “You’re about the 83rd or 84th person that I’ve interviewed on the show, and you start to develop [this network]… when you need help with something, there’s always someone that you can reach out to.”

This intertwining of personal and professional dynamics forms the backbone of shift focus, Brian’s venture, which seeks to embed these principles of community-driven growth in its core ethos. By cultivating relationships and encouraging collaboration, organizations can innovatively address managerial challenges and foster a thriving work environment.


Amidst the narratives of Brian Walch and Mike’s conversation, the subtle tapestry of leadership principles emerges: Empowering managers is the fulcrum for organizational success, iterative processes are the blueprint for sustained growth, and community is the bedrock for meaningful connections. In an era striving for dynamic leadership and innovation, these guiding themes offer invaluable insights for individuals and organizations envisioning a transformative journey.

Contact Information for Brian Walch

Website: https://www.shiftfocus.com
LinkedIn: linkedin.com/in/bwalch

Timestamp Summary
0:00 From Consulting Growth to Empowering Managers and Executive Coaching
4:55 Empowering Managers Through Iterative Methodologies and Strategic Purpose
10:50 Leadership Lessons and Personal Growth Through Agile Challenges
14:06 The Importance of Intentional Community Building for Solopreneurs
16:31 Revolutionizing Leadership Development Through Practicum-Based Learning
19:37 Balancing Analytical Mindset and Empathy in Coaching
22:43 The Future of Executive Coaching and Leadership Development
26:00 The Transformative Power of Coaching and Mindset Shifts